vestora-support

Vestora Support

Vestora Support

Vestora: AI Outfit Generator

Contact Us

Have a question, feedback, or ran into a technical issue? Email us at support@vestora.app and we'll get back to you within 24–48 hours.

Frequently Asked Questions

How do I use the virtual try-on feature?

Add a full-body photo of yourself, choose a clothing item from your wardrobe (or add a product image), and tap the generate button to see the AI-generated result. The first time you generate, Vestora asks for your permission to send your photo to its AI partners (see below).

What happens to my photos? Who are they shared with?

Your photos are used only to create the try-on or outfit image you request. With your explicit permission, the photo you select (which may show your face and body) and your clothing images are sent to our third-party AI service providers, FASHN AI (virtual try-on) and Replicate (outfit image generation). We use Supabase to host our backend. We do not use face-scanning technology, create biometric templates, use your photos for advertising, or sell them. See our Privacy Policy for full details on collection, use, sharing, and retention.

How do I withdraw my consent to AI processing?

Go to Profile → Settings → AI Data Sharing and turn it off, or email us at support@vestora.app. Without consent, features that need your photo will not run.

How do I delete my photos and data?

You can delete individual photos and results in the app. To delete everything, delete your account (see below).

How do I delete my account?

Go to Profile → Settings → Delete Account in the app, or contact us at the email above. Your account and associated data are permanently deleted.

What are the subscription tiers?

Vestora offers Free, Pro, and Premium plans. Free users get limited outfit generations per month. Pro and Premium unlock more generations and advanced features. Prices and any free trial are shown, with the amount you will be billed, on the subscription screen before you purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open your device's Settings → [your name] → Subscriptions → Vestora and tap Cancel Subscription. You can also use Settings → Subscription Management in the app. If you cancel during a free trial, do it at least 24 hours before the trial ends to avoid being charged.

How do I restore my purchases?

Open the subscription screen and tap Restore Purchases while signed in with the Apple ID used to buy.

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